Terms of Service

Bulk Game Keys is operated by Blast Entertainment Limited, a company incorporated in Hong Kong under company / business registration number 72463858, with its registered office at UNIT 1603, 16TH FLOOR, THE L. PLAZA, 367 - 375 QUEEN'S ROAD CENTRAL, SHEUNG WAN, HONG KONG ("Bulk Game Keys", "we", "us", or "our").

"Buyer", "you", and "your" mean the business named on the trade account. By creating an account, accessing the trade portal, requesting wallet credit, or submitting an order, you agree to these Terms on behalf of that business. If you do not agree, do not use the service.

• You must provide accurate, current, and complete account and business information.
• Purchasing requires our approval of the Buyer's business-verification application.
• The initial application asks for company, address, representative, ownership, market, and purchase-volume information, together with company-registration and address evidence.
• After manual risk review, we may request proportionate additional identity, tax, bank, ownership, authorisation, or source-of-funds information and explain what is needed.
• Account creation or receipt of documents does not guarantee approval, catalogue access, a credit limit, stock, or any particular price.

We may approve, reject, pause, or repeat a review to protect the service, comply with law, respond to changed risk, or verify that account information remains correct. Where appropriate, you may contact us for a human review of a decision.

Accounts are issued to one business for use by its authorised representative. You must keep credentials and authenticator access confidential, use accurate contact information, and notify us promptly of suspected compromise or a change in authority. You are responsible for activity carried out through your account unless caused by our breach of these Terms or failure to use reasonable care.

We strongly recommend enabling two-factor authentication, especially before funding a wallet or placing orders. If enabled, you must protect the authenticator and must not bypass it. You must not share access with an unauthorised person, probe the service, automate access without written permission, or attempt to obtain another buyer's account, orders, wallet, or keys.

Products are digital activation keys or codes for the title, platform, edition, language, and region shown in the catalogue and order review. A key grants only the licence made available by the relevant publisher or platform. It does not transfer ownership of the game, platform, trade mark, artwork, or other intellectual property.

• You must check the title, edition, platform, region, language, quantity, and system requirements before ordering.
• Activation and use remain subject to the publisher's and platform operator's rules, availability, technical requirements, and account restrictions.
• You may resell keys only lawfully, within their stated territory and platform restrictions, and in compliance with all publisher, platform, marketplace, advertising, sanctions, and consumer-protection requirements that apply to your resale.
• You must not alter, misdescribe, duplicate, generate, scrape, or knowingly distribute a key outside its permitted market.

Prices are shown in euros and may vary by product, available stock, quantity tier, supply cost, or market conditions. The active price is shown during order review. Catalogue content is an invitation to submit an order, not a binding offer, and we may correct an obvious price, description, or stock error before accepting an order.

Unless an invoice expressly says otherwise, prices exclude taxes, duties, levies, withholding, currency-conversion costs, and bank or intermediary fees imposed on the Buyer. You are responsible for those amounts and for your resale tax obligations. You must send enough for the invoiced euro amount to arrive in full and provide valid tax information when reasonably requested.

• Wallet funding is arranged by invoice and bank transfer. A top-up request does not itself charge you or add credit.
• Credit is added only after we verify cleared funds. Bank processing times are outside our control.
• Wallet credit is denominated in euros, non-transferable, and does not earn interest.
• Cleared wallet credit does not expire while your account remains active.
• A displayed balance is a contractual credit for eligible purchases, not a bank account, deposit, electronic-money account, or credit facility.

We may place a temporary hold on credit for an order under review or an unresolved transaction. If an order is declined or cancelled without delivery, the applicable hold or debit will be released back to the wallet unless the funds must lawfully be held.

On account closure, you may request a refund of cleared, unused wallet funds to a verified account in the Buyer's name. We may first resolve outstanding orders, claims, chargebacks, fraud or compliance checks, and deduct unrecovered bank or transfer charges. Refunds are not available for promotional, disputed, reversed, or already-spent credit.

By submitting an order, you make an offer to buy the reviewed products and authorise us to reserve the required wallet credit. Your region, platform, and no-refund confirmations form part of that offer. An order awaiting review is not yet accepted.

We accept an order when it is approved, marked completed, and the keys are made available to your account. We may decline or cancel an order before acceptance because of stock, price error, supplier failure, account status, risk, legal or sanctions concerns, or another reasonable operational reason. Any corresponding wallet hold or debit will be restored if no keys are delivered.

Order limits, review steps, catalogue access, or fulfilment timing may differ between Buyers. No previous order obliges us to accept a later one.

Delivery occurs when accepted keys are made available in the authenticated account; we may also send them to the account email as a convenience. You must check the order promptly and protect delivered keys as you would other valuable credentials. Risk of unauthorised disclosure passes to the Buyer when delivery occurs, except to the extent caused by our security failure.

Do not forward a key to multiple recipients or disclose it publicly. We are not responsible for redemption by someone who obtained the key from the Buyer, its systems, staff, customers, marketplaces, or communications after delivery.

Because a revealed digital key cannot reliably be recovered, an accepted order is final once its keys are made available. We do not refund or replace a key because the Buyer or its customer changed their mind, ordered the wrong title, edition, platform, language, or region, lacks compatible hardware or an eligible platform account, or breached a publisher's or platform's rules.

Send the order reference, affected key or line, activation date, platform, country, and clear screenshots or other evidence of the platform's error to hello@bulkgamekeys.com. Never send us a platform password or authenticator code. We may ask for reasonable additional evidence or confirmation from the publisher, platform, or supplier.

Once we validate an eligible claim, our first remedy is a replacement key. If a replacement is unavailable within a reasonable time, we will issue wallet credit equal to the affected key's order price. A cash refund is provided only where required by law or expressly agreed. The guarantee does not cover a key that the Buyer, its customer, or someone with access through the Buyer redeemed after delivery; a key used outside its stated restrictions; or a key disabled because of the Buyer's or end user's conduct.

You must not use the service or supplied keys to:

• commit fraud, money laundering, sanctions evasion, infringement, deception, or another unlawful act;
• misrepresent product territory, platform, provenance, or our relationship with a publisher;
• interfere with availability, security, rate limits, order review, pricing, inventory, or another user;
• reverse engineer, scrape, copy, or commercially exploit the service except as law expressly permits; or
• resell into a prohibited territory or to a prohibited person.

You are responsible for export, sanctions, marketplace, advertising, tax, and consumer laws applicable to your business and downstream sales.

We and our licensors retain all rights in the website, software, design, catalogue arrangement, documentation, branding, and original content. We grant the Buyer a limited, revocable, non-exclusive, non-transferable right to use the service for its approved wholesale purchasing during the account term.

Publisher and platform names, marks, covers, and product material belong to their respective owners and are used for identification. Bulk Game Keys is not affiliated with a publisher merely because its products appear in the catalogue.

We use reasonable care and skill in operating the service and sourcing keys, but catalogue, supplier, platform, network, and email availability can change. Except for the express invalid-key guarantee and any term that cannot lawfully be excluded, the service and products are provided on an "as available" basis.

We do not warrant uninterrupted access, a particular catalogue or margin, future stock, resale demand, compatibility not stated in the listing, publisher support, or that a platform will remain available in every territory. Nothing in these Terms guarantees the Buyer's resale profitability.

Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that applicable law does not permit us to exclude or limit.

Subject to that sentence, neither party is liable for indirect, incidental, special, exemplary, or consequential loss, or for loss of profit, revenue, business, opportunity, anticipated savings, goodwill, or data, whether direct or indirect, arising from the service or an order.

Subject to the same exceptions, our total aggregate liability arising out of or relating to these Terms, the service, and all orders will not exceed the amount the Buyer paid for orders during the preceding 12 months. Amounts representing cleared, unused wallet credit remain governed by section 6 and are not treated as damages for this cap.

The Buyer will indemnify Blast Entertainment Limited against third-party claims, losses, and reasonable costs arising from the Buyer's unlawful resale, misdescription, infringement, sanctions breach, unauthorised account use, or material breach of sections 3, 4, or 10, except to the extent the claim was caused by our breach or negligence.

Non-public prices, keys, account data, verification material, supplier or order information, security details, and other information reasonably understood to be confidential must be protected and used only for the parties' relationship. This does not cover information lawfully public, independently developed, or required to be disclosed by law. A recipient required to disclose confidential information should give lawful advance notice where reasonably possible.

You may ask us to close the account after outstanding orders and claims are resolved. We may restrict, suspend, or close access immediately where reasonably necessary for security, suspected fraud, sanctions or legal compliance, material breach, non-payment, misuse, or protection of keys and other users. Otherwise, we will give reasonable notice where practicable.

Closure does not cancel accepted orders, accrued payment duties, existing claims, or terms intended to survive, including confidentiality, intellectual property, liability, dispute, and record-keeping provisions. Eligible unused wallet funds remain handled under section 6.

Neither party is responsible for delay or failure caused by an event outside its reasonable control, including widespread network or cloud failure, banking disruption, supplier or platform outage, cyberattack despite reasonable safeguards, natural disaster, conflict, industrial action, epidemic, government action, or change in law. Payment obligations already due are not excused. The affected party must take reasonable steps to limit the impact.

We may update these Terms for legal, security, operational, or product changes. The current version and effective date will remain available here. We will give reasonable notice of a material change where practicable. Changes apply prospectively; continued use after the effective date constitutes acceptance. Terms in force when an order was accepted continue to govern that order where required for fairness or by law.

• Assignment: you may not transfer the account or these Terms without our written consent. We may transfer them as part of a reorganisation or sale, provided your rights are not materially reduced.
• Severability: if a term is unenforceable, it will be adjusted only as much as needed and the remaining terms continue.
• No waiver: delay in enforcing a right is not a waiver.
• Entire agreement: these Terms, the Privacy Policy, an accepted order, and any expressly incorporated written terms form the agreement for the service. They replace earlier statements about the same subject, but do not exclude liability for fraud.
• Third parties: a person who is not a party has no right to enforce these Terms.

These Terms and any non-contractual dispute arising from them are governed by the laws of Hong Kong. The parties submit to the exclusive jurisdiction of the courts of Hong Kong.

Before filing a claim, each party should give the other written details and allow at least 30 days for authorised representatives to try to resolve it, unless urgent injunctive relief or a limitation period requires earlier action.

Order, wallet, and account enquiries should be sent to hello@bulkgamekeys.com. Privacy enquiries should be sent to data@bulkgamekeys.com. Formal notices to us may also be delivered to the registered office stated in section 1. We may send notices to the work email registered on the account.